Of all 11 prospective payment system-exempt cancer hospitals, Boston-based Dana-Farber Cancer Institute had the highest nurse communication score between July 1, 2024, and June 30, 2025, according to CMS data published May 13.
The Hospital Consumer Assessment of Healthcare Providers and Systems is a national, standardized survey completed by patients after inpatient hospital stays.
Eleven cancer hospitals are required to participate in the PPS-Exempt Cancer Hospital Quality Reporting Program, a specialized quality reporting program established in 2010 by the ACA.
Here are the nurse communication ratings of PPS-exempt cancer hospitals between July 1, 2024, and June 30, 2025, according to CMS:
Note: Star ratings and scores are not available for hospitals with fewer than 100 completed surveys.
| Nurse Communication | ||
| Facility | Star rating | Linear mean score |
| City of Hope (Duarte, Calif.) | 5 | 94 |
| Dana-Farber Cancer Institute (Boston) | 5 | 97 |
| Fox Chase Cancer Center (Philadelphia) | 5 | 96 |
| Fred Hutchinson Cancer Center (Seattle) | N/A | N/A |
| James Cancer Hospital & Solove Research Institute (Columbus) | 4 | 93 |
| Memorial Sloan Kettering Cancer Center (New York City) | 5 | 95 |
| Moffitt Cancer Center & Research Institute (Tampa, Fla.) | 5 | 95 |
| Roswell Park Comprehensive Cancer Center | 5 | 96 |
| University of Miami (Fla.) Sylvester Comprehensive Cancer Center | 4 | 92 |
| University of Texas MD Anderson Cancer Center (Houston) | 5 | 94 |
| USC Norris Comprehensive Cancer Center (Los Angeles) | 5 | 94 |
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