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Healthcare organizations have spent years investing in personalization, digital engagement, omnichannel outreach, and member experience. Yet despite more communications, more channels, and more technology, behavior change remains frustratingly difficult to achieve at scale. Why? Because most organizations still treat behavior…

Aug 4, 2026 11:00 AM – 12:00 PM America/Chicago

Presented by:

Presented by

Presenters

Koleen Cavanaugh

SVP & Chief Marketing Officer, Independence Blue Cross

Bukata Hayes

Chief Community Health Officer, HMO Minnesota (Blue Plus)

Nathan Foco

Chief Marketing and Insights Officer, Select Health

Trish Cox

Chief Experience Officer, SCAN Health Plan

Susan Mani

Associate VP Population Health Strategy, Humana

Jonas Puente

Associate Principal, ZS Associates

The shift to outpatient orthopedic surgery has raised the stakes on post-operative pain management. Health systems and ASCs are under pressure to reduce opioid exposure while maintaining effective pain control and avoiding readmissions. The NOPAIN Act changes the math. It…

Jul 14, 2026 11:00 AM – 12:00 PM America/Chicago

Presented by:

Presented by

Presenters

Tammy Smittle, R.N., B.S.N., M.H.A.

Chief Operating Officer & Chief Nursing Officer Northwest Hills Surgical Hospital

Stephanie Muh, M.D.

Orthopedic Shoulder and Elbow Surgeon Associate Professor of Orthopedic Surgery, University of Pittsburgh/UPMC

The contingent clinical labor market is more expensive and uneven than most health systems realize. Rates, fill times and supply risk climb at different speeds across specialties, and the systems that spot those shifts first protect their margins. This webinar…

Jul 23, 2026 12:00 PM – 1:00 PM America/Chicago

Presented by:

Presented by

Presenters

Jessica Fong

Director of Business Development, Locumsmart

Hospitals are under pressure to deliver measurable gains in outcomes, patient trust and financial performance. Most organizations have pockets of excellence, but few convert those wins into reliable, systemwide results. In this session, two Mayo Clinic leaders will share how…

Jul 16, 2026 12:00 PM – 1:00 PM America/Chicago

Presented by:

Presented by

Presenters

Pablo Moreno Franco, M.D.

Chair, Critical Care Medicine Chair, Hospital Practice Subcommittee Mayo Clinic, Jacksonville, FL

Jennifer Cowart, M.D.

Associate Professor, Department of Internal Medicine Medical Director, Plummer Chart Inpatient Solutions Mayo Clinic, Rochester, MN

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