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Most health systems still treat pharmacy as a line-item expense to control. Leaders at Ochsner Health, St. Luke’s Health System, MetroHealth and Yale New Haven Health System are taking a different approach—leveraging pharmacy intelligence, AI-enabled workflows and data-driven decision-making to improve medication…

Jul 15, 2026 12:00 PM – 1:00 PM CDT

Presented by:

Presented by

Presenters

Deborah Simonson, PharmD

Joshua Weber, PharmD, MBA-HCM, CSP, BCMTMS, 340B ACE

Ryan Mezinger, PharmD, MS, BCPS

Marjorie Lazarre, PharmD, MHA

For independent practices, denials don’t just delay payments. They drain staff time, strain margins and create backlogs that take weeks to unwind. The financial impact is visible in A/R reports. The operational impact is felt in every billing cycle. Most…

On Demand

Presented by:

Presented by

Presenters

Michelle Scott

AVP RCS Operations, Veradigm

Every health system was built around a fundamental constraint: limited human expertise. As AI changes that equation, leaders face a new challenge: solving today’s operational pressures while preparing for a future that looks fundamentally different. Join leaders from St. Luke’s…

On Demand

Presented by:

Presented by

Presenters

Terry Ribbens, MD

Associate CMIO, St. Luke's Health System

Feby Abraham

EVP, Chief Strategy and Innovations Officer, Memorial Hermann Health System

Rohit Chandra

Chief Digital Officer, Cleveland Clinic

Biju Samkutty

Chief Operating Officer, International and Enterprise Automation, Mayo Clinic

Mike Ng

Co-Founder and President, Ambience Healthcare

Nikhil Buduma

Co-Founder and CEO, Ambience Healthcare

Michael Han, MD, MBA

Chief Medical Officer, Ambience Healthcare

Mike Valli

Chief Revenue Officer, Ambience Healthcare

Madeline Grade, MD

Clinical AI Research, Ambience Healthcare

Healthcare organizations have spent years investing in personalization, digital engagement, omnichannel outreach, and member experience. Yet despite more communications, more channels, and more technology, behavior change remains frustratingly difficult to achieve at scale. Why? Because most organizations still treat behavior…

Aug 4, 2026 11:00 AM – 12:00 PM CDT

Presented by:

Presented by

Presenters

Koleen Cavanaugh

SVP & Chief Marketing Officer, Independence Blue Cross

Bukata Hayes

Chief Community Health Officer, HMO Minnesota (Blue Plus)

Nathan Foco

Chief Marketing and Insights Officer, Select Health

Trish Cox

Chief Experience Officer, SCAN Health Plan

Susan Mani

Associate VP Population Health Strategy, Humana

Jonas Puente

Associate Principal, ZS Associates

The shift to outpatient orthopedic surgery has raised the stakes on post-operative pain management. Health systems and ASCs are under pressure to reduce opioid exposure while maintaining effective pain control and avoiding readmissions. The NOPAIN Act changes the math. It…

Jul 14, 2026 11:00 AM – 12:00 PM CDT

Presented by:

Presented by

Presenters

Tammy Smittle, R.N., B.S.N., M.H.A.

Chief Operating Officer & Chief Nursing Officer Northwest Hills Surgical Hospital

Stephanie Muh, M.D.

Orthopedic Shoulder and Elbow Surgeon Associate Professor of Orthopedic Surgery, University of Pittsburgh/UPMC

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