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Patient expectations keep climbing while clinical teams absorb a steady load of nonclinical requests, repeated questions and unclear bedside communication. Moving satisfaction scores without adding headcount has become one of the hardest problems in hospital operations. Penn Medicine’s Clifton Center…

Jul 21, 2026 12:00 PM - 1:00 PM CDT

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Presenters

Braheem Santos

John Donohue

Women’s health is too often treated as a narrow benefit category, defined by maternity and annual screenings. The result is a system in which underdiagnosis is the norm, not the exception. For every one woman diagnosed with a serious condition,…

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Patient charts are dense, prior authorization workflows are fragmented and documentation demands continue to pull clinician time away from care. For healthcare leaders, these aren’t emerging concerns — they’re operational realities with measurable consequences. This on-demand executive conversation examines how…

On Demand

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Presenters

Preeti Grewal

Senior Product Marketing Manager, Healthcare & Life Sciences, Snowflake

Jesse Cugliotta

Global Head of Healthcare and Life Sciences, Snowflake

Dr. Paige Kilian, MD

SVP, Chief Medical Officer, Inovalon

OR inefficiency doesn’t always look like downtime. It often hides in missed opportunities — unused blocks, delayed scheduling and reactive processes. At many health systems, released OR time becomes a quiet drain: lost revenue, surgeon frustration and underused capacity at…

Jul 22, 2026 1:00 PM - 2:00 PM CDT

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Kelly Connolly, MHSA, PMP

Senior Director of the Surgery Service Line, Inova

Jane Yang, MHA

Director of Operations, Perioperative Services Surgery Service Line Administration, Inova

Caity Butler, MSN, RN, CNOR

Manager of Centralized Scheduling, Inova

Thomas Brehmer

Senior Customer Outcomes Manager, LeanTaaS

AI agents are already processing prior authorizations, adjudicating claims and driving member outreach at scale. But an agent is only as trustworthy as the data grounding it. When member identities, benefits and authorizations are fragmented, agents make confident but wrong…

Jul 23, 2026 11:00 AM - 12:00 PM CDT

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Chris Pierpan

Senior Director, Communities of Practice

Filling an open physician role costs more than $500,000. Yet only 39% of healthcare organizations have a formal retention policy and most aren’t using retirement benefits as the differentiator they could be. The problem is that traditional 401(k) plans offer…

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Hospital and health system CFOs are making some of the toughest financial calls in a generation, and the margin for error has never been thinner. With reimbursement pressures mounting and policy shifts reshaping payer mix, finance leaders can no longer…

On Demand

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Sham Firdausi, MBA, MSc, PMP, CHFP, ACHE

Deputy Chief Financial Officer, County of Santa Clara Health System

Noel Sousa

Chief Financial Officer, University of Maryland Medical System

Jack O'Hara

Founder and Chief Executive Officer, Translucent AI

Joe Caristi

Chief Financial Officer, Speare Memorial Hospital

Health system pharmacies are operating in one of the toughest supply environments in years. Shortages regularly reach all-time highs, drug pricing dynamics keep shifting and supply chain gaps drain margins a pharmacy can’t afford to lose. Most purchasing and procurement…

Jul 23, 2026 12:00 PM - 1:00 PM CDT

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Calvin Hunsicker

Chad O’Connor

The contingent clinical labor market is more expensive and uneven than most health systems realize. Rates, fill times and supply risk climb at different speeds across specialties, and the systems that spot those shifts first protect their margins. This webinar…

Jul 23, 2026 12:00 PM - 1:00 PM CDT

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Jessica Fong

Director of Business Development, Locumsmart

Discover how healthcare organizations are transforming utilization management (UM) with the MCG Indicia suite, which combines evidence-based guidelines with advanced artificial intelligence (AI).  In this session, MCG will demonstrate how MCG Indicia, Indicia Focus, and Indicia Synapse work together within and…

On Demand

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Presenters

Stacy Jiles, RN, CCM

Sales Solution Architect, MCG Health

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