The hidden cost of medication affordability: Why pharmacy and revenue cycle need a shared strategy

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Four in ten U.S. adults have skipped doses, delayed refills, or left a prescription unfilled because of cost, and six in ten now worry about affording their medications. Affordability is usually framed as a patient access issue, but it’s also a financial one, with direct consequences for margins and reimbursement.

When a patient leaves with an unfilled prescription, the impact lands well beyond the pharmacy — in readmissions, denied claims, avoidable ED visits and payer penalties that rarely surface in traditional financial reporting.

This session makes the case for treating medication affordability as a shared financial strategy between pharmacy and revenue cycle, not a siloed access problem.

You’ll learn:

  • How affordability failures create costs invisible in standard financial reporting
  • Ways to improve capture of copay assistance, manufacturer and foundation funding
  • Which shared metrics drive cross-functional accountability and financial performance

Date: Jul 20, 12:00 PM – 1:00 PM CDT

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