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Dental service organizations are under growing financial pressure as reimbursements stagnate while labor and supply costs continue to rise. As a result, many leaders are rethinking how they generate and stabilize revenue across their organizations. Cash-pay and membership programs are…
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New insights from the 2026 Trends in Specialty Drug Benefits Report, co-sponsored by Pharmaceutical Strategies Group (PSG) and Genentech, are now available. This year’s report covers the changing priorities, challenges and strategies payers are considering to ensure access to specialty…
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A patient is identified in primary care as needing behavioral health support, but the referral does not turn into treatment. That scenario is still common across healthcare, even when referral processes improve. For health systems focused on access, engagement and…
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Specialty therapies hold enormous clinical potential, but access barriers often prevent patients from starting treatment. Over half of prescriptions for newly launched specialty medications never reach patients, and 100 million prescriptions are abandoned each year across branded therapies. At the…
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Imagine a staffing environment where open-shift incentives are no longer managed through spreadsheets, schedules are better aligned to patient demand and leaders have clearer visibility into workforce needs across the enterprise. This whitepaper shows how Bon Secours Mercy Health is…
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Over 70% of health systems have deployed at least pilot or full AI solutions in areas like finance, revenue cycle or clinical care. AI is now influencing how clinicians assess risk, guide treatment decisions and determine how health care organizations…
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Nearly half of consumers access healthcare portals less than once a month, and 16% say they have never used one. For payer organizations investing heavily in digital member portals, this gap between availability and engagement raises an important question: What…
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New findings from more than 1,000 patients and over 200 revenue cycle leaders show measurable progress in patient access. At the same time, persistent gaps in financial transparency, data accuracy and digital engagement continue to impact both patient experience and…
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When clinicians worry about their safety, the impact reaches far beyond a single incident. Confidence drops, reporting suffers, turnover rises and operational strain spreads across the organization. This healthcare safety report shows why best-in-class hospitals are treating safety as a…
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In healthcare, the employee experience does not begin and end with hourly pay. Financial stress between pay periods can distract staff, affect retention and make it harder for organizations to compete for talent. This report offers healthcare executives a closer…
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