Whitepapers

In high-stakes environments, confidently held misinformation is a measurable risk. An employee can complete required training, pass a quiz and still lack the knowledge needed to perform safely under pressure. Microlearning improves access. Generative AI accelerates content creation. But neither…

Many DSOs expanded quickly during the zero-rate era, but integration often did not keep pace. As capital costs rise, fragmented systems, manual processes and decentralized operations are becoming harder to ignore. For today’s DSOs, the pressure is no longer just…

Across health systems, millions in earned revenue sit inside zero-balance accounts. A claim reaches zero balance. Payment posts. The account closes. Weeks or months later, few hospitals have the resources to revisit whether the payment matched contractual terms or whether…

Healthcare organizations face growing pressure to improve surgical outcomes while strengthening financial performance. At the same time, surgical patients are older and often present with more complex health needs that require careful preparation before procedures. Yet many organizations still rely…

Imagine scaling EHR workflow training across 35 health centers with just four trainers — without relying on classroom instruction. That was the reality for Access Community Health Network (ACCESS), Illinois’ largest federally qualified health center. Rather than expand headcount, ACCESS…

Patient revenue recovery now directly influence margin performance and patient experience, and results are trending in the wrong direction. Insured patients account for more than half of bad debt, while overall collection rates continue to decline. Traditional approaches — prioritizing…

Health systems are investing heavily in AI, digital care models and patient experience. But many are building on aging energy infrastructure never designed to support always-on digital operations and expanding clinical demands. Outdated systems do more than increase maintenance costs.…

Hospital and health system development leaders are navigating a competitive ASC market shaped by rising acquisition activity and regulatory change. This new ASC valuation survey report reflects insights from 21 respondents whose organizations collectively own or manage more than 25%…

Picture a pilot that surpasses its savings goal within 90 days and then scales across a health system. At Ardent Health, an initial target of $32.50 per admission quickly became $97 per admission during the pilot. After expansion, average savings…

How addressing unnecessary device alarms and managing them away from the bedside can help patients heal and nurses focus  Hospital noise levels have skyrocketed since the 1960s, turning patient rooms — especially at night — into spaces of fragmented sleep…